Delivery and delivery time

We send our products with the Swiss Post. The delivery time will be between 3 and 7 working days. Note that the delivery will take place from Mondays to Fridays.

Minimum Order value

There is no minimum order value on wolfordshop.ch.

Delivery fees

• Orders placed in the WOLFORD online shop with a value below 300 CHF will incur shipping costs of 5.95 CHF for standard shipping with Schweizer Post. In the event of a return, the shipping costs incurred will not be refunded.

Returns are free within 30 days. For more informations, consult our return policies

Frequently asked questions

• HOW I WILL BE INFORMED ABOUT THE DELIVERY OF MY ORDER?
  You receive a notification via e-mail when your purchase is dispatched, at that time you will also receive the tracking number from us.
• CAN I SEE WHERE MY ORDER IS?
  As soon as your order leaves our logistics department, you will receive an email with further details on the delivery date. In this email you will find a link that allows you to determine the exact transport status of your shipment online.
• DO I HAVE TO PAY COSTS FOR MUTLIPLE ORDERS?
  If you choose the "standard delivery" option, you do not have to pay shipping costs because they are always free of charge. However, if you have selected the "Express Delivery" option, you must pay the shipping costs for each individual purchase. Furthermore, an order cannot be combined with another order after it has been completed in the online shop.
• DO YOU DELIVER ABROAD?
  Goods ordered at www.wolfordshop.ch can only be delivered to the recipient in Switzerland. Customers from other countries have the opportunity to order from the Wolford online boutiques serving their country. Click on the flag in the upper-right corner of your browser in order to change your country or language.
  
  Austria - www.wolfordshop.at
  Belgium - www.wolfordshop.be
  Croatia - www.wolfordshop.hr
  Cyprus - www.wolfordshop.com.cy
  Czech Republic- www.wolfordshop.cz
  Denmark - www.wolfordshop.dk
  Estonia - www.wolfordshop.ee
  Finland - www.wolfordshop.fi
  France - www.wolfordshop.fr
  Germany - www.wolfordshop.de
  Ireland - www.wolfordshop.ie
  Italy - www.wolfordshop.it
  Latvia - www.wolfordshop.lv
  Luxemburg - www.wolfordshop.lu
  Netherlands - www.wolfordshop.nl
  Poland - www.wolfordshop.pl
  Romania - www.wolfordshop.ro
  Slovak Republic - www.wolfordshop.sk
  Slovenia - www.wolfordshop.si
  Spain - www.wolfordshop.es
  Sweden - www.wolfordshop.se
  Switzerland - www.wolfordshop.ch
  United Kingdom - www.wolfordshop.co.uk
  United States - www.wolfordshop.com